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Enabling Content in Chatbots and AI: The Microcontent Solution

Posted on by PCAS

Artificial Intelligence: Powering the Future of Conversational Interfaces Conversations about the future and potential of Artificial Intelligence (AI) have become ubiquitous. Is it the herald of job loss or the gateway to a wonderful new future? Nihilists tell us that it will be the end of jobs as AI replaces workers en masse. Optimists profess […]

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Future is Now - Neuroscience, Chatbots, Voice and Microcontent

The Future is Now: Neuroscience, Chatbots, Voice, and Microcontent

Posted on by PCAS

In this article: walkthrough of a number of different pieces of content to help build a story that eventually leads to microcontent an overview of topic-based authoring and how it makes a difference in some of the limitations that we experienced with topic-based offerings a definition of what microcontent is and how it works and […]

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Harnessing the Value of Content

Harnessing the Value of Content

Posted on by PCAS

By Rob Hanna, President & Co-Founder at Precision Content Around 2000, we migrated into this era that we called Enterprise Content Management. The content management space grew from a focus on document management and automating mission-critical and transactionally centered information. Most of the content management implementations during this period were very custom, expensive, and complex. […]

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Exceptional Customer Experience with Microcontent

Exceptional Customer Experiences Require Microcontent

Posted on by PCAS

By Rob Hanna, President & Co-Founder at Precision Content Imagine yourself searching for the right information on a product you just purchased. How did it go? Did you find what you were looking for? It’s these moments that remind us that amazing customer experiences are planned and orchestrated. They don’t often happen by chance. They […]

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Join Us at ContentTECH Summit – June 8-10, 2021

Posted on by PCAS

 Next week, Thursday, June 10, 2021, you can catch Precision Content at ContentTECH Summit. Joyce Lam will deliver a presentation on “Preparing Content for Intelligent Systems” at 1:50pm EDT – 2:20pm EDT, immediately followed by a live “Ask Me Anything” session. Follow this link to get your pass now, and learn more about Joyce’s […]

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Tridion Expert Summit North America - Refactoring XML Content for Iterative Model Development

Tridion Expert Summit (TXS) North America – June 2 & 3, 2021

Posted on by PCAS

TXS is the successor to the Tridion Developer Summit. As a two-day digital event it gives us the opportunity to do things a bit differently, covering the full Tridion platform with a balanced blend of Tridion Sites and Tridion Docs use cases. This event is for Tridion users from a range of different backgrounds and […]

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Precision Content speaking about the future of technical communications at ConVEx 2021

Posted on by Keith Schengili-Roberts

For the second year running, the ever-popular DITA North America conference hosted by the Center for Information-Development Management is going wholly virtual as ConVEx 2021, and Precision Content has several key presentations. Please join us online between April 26-28 for three sets of talks designed to get you thinking seriously about microcontent and the future […]

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Tips for Subject Matter Experts – Providing Effective Feedback

Posted on by PCAS

As a content services company, we help companies transform their content. This involves working with subject matter experts (SME) to rewrite and restructure legacy content. We have noticed, that although authorities in their role, SMEs often require guidance on how to provide effective feedback and comments when reviewing draft content.  We provide short training sessions before any […]

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Research shows connection between content clarity and business credibility

Posted on by PCAS

The benefits of clear and easy-to-understand writing in business documentation are obvious. The easier it is to understand your documentation, the less likely you are to have technical problems, process confusion, or calls to the help desk. We also know that the best way to achieve content clarity is to avoid jargon and slang long […]

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Is your content missing the mark? A content transformation example

Posted on by PCAS

The business writing that your team creates is vital to the success of your business. Even well-written content is not necessarily usable. Precision Content helps you create high-value, usable and scannable content that is easy to understand. What is content? Content is any information people generate in the process of doing business. Many kinds of […]

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