Improve your Omnichannel Delivery with a Microcontent Strategy
Posted on by Kathryn TorrianoFrom print, to voice, to chatbots, and back again: users are rapidly moving across channels to find the information they need, when and where they need it. As users rove across your company’s content, you have to ask yourself whether your content delivery is effective across all of these channels. At CIDM’s ConVEx 2021 virtual […]
