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Developing robust content models can never be a once-and-done endeavor where IAs are required to incorporate all aspects into the design prior to authoring. Instead, an iterative approach is needed to allow for incremental improvements not just during setup but long into production. Join Precision Content’s President and Chief Information Architect, Rob Hanna, to explore methods the company uses to refine models and update the content corpus through scheduled refactoring activities.
[Recording] Refactoring XML Content for Iterative Model Development
Omnichannel experience is setting the bar for customer expectation and it’s putting new and increasingly complex demands on your business to deliver the right information where your customers need it. Writing for the web is not writing for omnichannel. Preparing your content for emerging technologies requires new approaches to content creation and delivery. It requires a microcontent strategy.
Robust content management technology is certainly part of the solution, and your organization will be tempted to invest in new tools for chatbots and voice. However, before you go ahead and fill yet another content silo with zettabytes of information, instead make enhancements to the content creation programs you already have. Microcontent is the next evolution in structured authoring and will open new channels for your content while improving delivery across existing channels.
AI-powered cognitive content solutions perform best with content designed to be read by humans and processed by intelligent technologies. Microcontent will open new channels for our content while improving delivery across existing channels. The path to intelligent microcontent is the next step in our journey in structured authoring, but is microcontent *your* solution? Explore and understand the challenges, unknowns, and possibilities with microcontent.
One of the least-explored areas for information architects is the examination of relationships between different types of information. Most often this is left to the devices of the author or the arcane arts of the taxonomist to determine what is related to what. Even if we can manage relationships between topics with some skill, managing the relationships between fragments of microcontent become exponentially more difficult.
This session will explore the enterprise content metamodel to understand how information behaves in a larger ecosystem and map out a universal content model across any enterprise.
Oct 27-30, 2024
June 20, 2024 at 10:00 AM PT
May 17 - 19, 2024
April 27, 2024
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